Contact Us
We’d love to hear from you! Whether you have a question about your order, need help choosing the perfect gift, or just want to say hello—feel free to reach out.
📧 Email: hello@kayelynllc.com
We aim to respond to all inquiries within 24–48 hours.
Returns & Exchanges
We want you to love your purchase! If your item arrives damaged, please contact us within 48 hours of delivery at hello@kayelynllc.com. Be sure to include a photo and brief description of the issue so we can make it right. A replacement will be issued promptly.
We accept returns within 10 days of purchase. Please note:
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Jewelry must have the original tag still attached to be eligible for return.
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Items must be unused and in their original condition and packaging.
Unfortunately, we cannot accept returns after the 10-day window or for items that show signs of wear.
Shipping Information
All orders are shipped via USPS. Once your order is processed and shipped, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.
Please allow 2–3 business days for order processing before shipment.